Privacy Policy

Effective date: 19 June 2026

J.C. Epiphany Limited ("we", "us", "our") operates the website jcepiphany.com. This policy explains what personal information we collect, why we collect it, and the choices you have. We are committed to handling your information responsibly and in line with the Jamaica Data Protection Act.

1. Who we are

J.C. Epiphany Limited is a woman-owned business registered in Jamaica, based in Stony Hill, St. Andrew. We make and supply handcrafted goods (soaps, concrete décor, fertilizers, and related supplies) and develop software under our PIPPS Smart Apps brand. For any privacy question, contact us at info@jcepiphany.com.

2. Information we collect

We only collect what we need to respond to you and fulfil orders. This may include:

Contact details — your name, email address, phone number, and shipping address when you place an order or send us a message.
Order information — the products you buy, quantities, and any notes you provide.
Payment information — when you pay through PayPal, your payment is processed by PayPal directly. We do not see or store your full card details.
Technical information — basic, non-identifying data your browser sends automatically (such as device type and pages visited) if analytics are in use.

3. How we use your information

To process and ship your orders.
To reply to your enquiries and provide customer support.
To send order updates and, only if you ask, occasional product news.
To keep records required for accounting and legal compliance.

We do not sell, rent, or trade your personal information to anyone.

4. Payments

Online payments are handled securely by PayPal. When you check out, you are dealing with PayPal's own systems and their privacy policy applies to that part of the transaction.

5. Shipping

To deliver your order we share the necessary details (your name, address, and contact number) with our shipping partners, such as DHL or the postal service. They use this information only to deliver your parcel.

6. Cookies and analytics

Our site may use cookies or similar tools to remember your cart and understand how the site is used. You can disable cookies in your browser settings, though some features (like the shopping cart) may not work properly if you do.

7. How we protect your information

We take reasonable steps to keep your information safe and limit who can access it. No method of transmission over the internet is completely secure, but we work to protect your data and review our practices regularly.

8. How long we keep it

We keep order and contact records only as long as needed to serve you and to meet our legal and accounting obligations, after which they are securely deleted.

9. Your rights

Under the Jamaica Data Protection Act, you may ask us to:

See the personal information we hold about you.
Correct anything that is wrong or out of date.
Delete your information, where we are not required to keep it.
Stop sending you marketing messages at any time.

To make any of these requests, email info@jcepiphany.com.

10. Children

Our website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us so we can remove it.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Please check back occasionally.

12. Contact us

J.C. Epiphany Limited
Stony Hill, St. Andrew, Jamaica
Email: info@jcepiphany.com